Shipping Policy

Thank you for visiting and shopping at Alakazapps. Following are the terms and conditions that constitute our Shipping Policy. For full details please read the Terms and Conditions

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery UK: 3-5 Working Days
Estimated Delivery Worldwide: 5-12 Working Days

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Alakazapps is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Alakazapps is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Return & Refund Policy

Thanks for shopping at Alakazapps.

If you are not entirely satisfied with your purchase, we're here to help. Below is a summary of our Returns Policy. For full details please read the Terms and Conditions

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Contact Us

If you have any questions on how to return your item to us, contact us at matt@alakazapps.com